Privacy Policy

Last Updated: July 20, 2024

This Privacy Policy describes how Medula.ai ("we," "us," or "our") collects, uses, and discloses your information when you use our platform (the "Platform") and the services we offer (the "Services").

1. Information We Collect

We collect several different types of information for various purposes to improve our Services to you.

• Account Information: When you create an account on the Platform, we collect certain personal information, such as your name, email address, and password.
• Usage Data: We collect information about how you access and use the Platform, such as the pages you view, the features you use, and the content you interact with.
• Third-Party Data: We may collect information about you from third-party sources, such as payment processors you integrate with your e-commerce store.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain the Platform and Services.
• To improve the Platform and Services.
• To personalize your experience on the Platform.
• To send you important information about the Platform and Services, such as changes to terms and conditions.
• To comply with legal and regulatory requirements.

3. Sharing Your Information

We may share your information with third-party service providers who help us operate the Platform and Services. These service providers are bound by contractual obligations to keep your information confidential.

We will not share your personal information with any third-party for marketing or advertising purposes without your consent.

4. Data Security

We take reasonable steps to protect the information you provide to us from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is 100% secure. Therefore, we cannot guarantee absolute security.

5. Your Choices

You have certain choices regarding your information:

• You can access and update your account information at any time.
• You can choose to unsubscribe from our marketing communications.

6. Children's Privacy

Our Services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. We will take steps to remove the information from our servers.

7. International Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your own country. By using our Services, you consent to the transfer of your information to these countries.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on the Platform. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the Platform after the revised Privacy Policy is posted will mean your acceptance of the changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@medula.ai